Fuel surcharge, part 2
I asked what you thought about adding a fuel surcharge to pricing based on suggestions I had received. A few of you responded that it would not work.
I agree. From what I’ve seen, where more people are tightening their spending, adding a fuel surcharge to a purchase would negate a big part of the service that techs expect from a mobile distributor – delivering tools, chiefly. I think such a surcharge would send many techs to online tool sellers who offer free shipping, even if they knew service later would be a hassle.
So, tell me: What are you doing to help margins when fuel prices are so volatile on a day-to-day basis? Retooling margins? Changing collections strategy? Reducing inventory? Waiting an extra year or two to buy a new truck?
Let me know.
- Brendan